Why is ISO 20000:2018 Certification important?
Information Technology Management System Certification standard specifies requirements for an organization to establish, implement, maintain, and continually improve a service management system (SMS). Also, ISO 20000:2018 helps the organizations to build a strong relationship with the consumers, clients, and shareholders. However, ITSMS gives a consistent approach to the service life-cycle by all its service providers, including those in a supply chain. ISO 20000 Certification in Germany